Nondiscrimination Notice

Bladder & Bowel Institute, complies with applicable federal civil rights laws, including without limitation, Title VI of the Civil Rights Act, Section 1557 of the Affordable Care Act, and Section 504 of the Rehabilitation Act, and does not discriminate on the basis of race, color, religion, national origin, age, disability, or sex, or exclude people or treat them differently because of race, color, religion, national origin, age, disability, or sex. Services are provided in a nondiscriminatory manner. All health programs and activities provide:

• Reasonable modifications for individuals with disabilities, and appropriate auxiliary aids and services, including qualified interpreters for individuals with disabilities and information in
  alternate formats (large print, audio, accessible electronic formats, other formats), free of charge and in a timely manner, when such modifications, aids, and services are necessary to ensure accessibility, effective communications, and equal opportunity to participate to
  individuals with disabilities.
• Language assistance services, including electronic and written translated documents and oral interpretation, free of charge and in a timely manner when such services are a reasonable step to provide meaningful access to an individual with limited English
  proficiency.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, tell your care provider or the house supervisor/office manager for this location. If you do not speak English or are deaf or are hard of hearing, you can have qualified interpreter services provided at no charge. Tell your care provider or the house supervisor/office manager for this location that you need an interpreter.

If you believe you have been discriminated against based on race, color, religion, national origin, age, disability, or sex, you can file a grievance with our Non-Discrimination Coordinator, Bladder & Bowel Institute Compliance, 1425 Rock Springs Road, Harrison, AR 72601 (Telephone) (870) 741-1616, (Fax) (870) 741-2211, (Email) hr@bladderbowel.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Non-Discrimination Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail at:

Centralized Case Management Operations
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html
This information is also available at www.bladderbowelinstitute.com/nondiscrimination